We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered the order on september 5 to the moscow region on october 2. Everything came in whole, wonderful big balls. the store thank you very much!!!
They come very few fringes how to make it look half like the photo, i find it expensive for how many fringes they come. A little disappointed, i don't recommend, better to buy paper in stationery and do it yourself. Arrival in spain in 1 month.
All super!!! It came the day before the birthday of the son, i was afraid that i would not have time to reach.
Everything is fine! I did not understand how to attach sticks to masks, glued with molar tape, so that for sure. Children stole at the holiday, something broke, but were satisfied)))))))
Could have used more protection in shipping but was able to fix
Unfortunately all broken during the shipping.
It's very pretty. Pack well. Thank you very much
Two weeks and pack already was at home. Beautiful, carefully packed. All comply with the description. Seller worthy command
I order several products from this store, I have to leave an opinion on each article you go to see the same comment several times. I thank the seller a lot all the products are identical to the photos the delivery was fast not even a week frankly nothing to say it's canon
Came the same as in the description, the size is good, ordered for a sample, i will order more
Very pretty thank you
Letters and pictures bright. Streamer unassembled, still not собирала. The children's D. P. Self then.
I love it is super cute all the letters and animals and the best q arrive before time
Many thanks for such beauty)) as well as for feedback. A little inaccurate time, the order was issued a month before dr, contacted the store, he reassured me and assured that everything will come in time. So it turned out))
same as described
Super fast shipping,love the item,thank you,will definitely buy more from this store.
Perfect fast delivery
Really top, fast delivery and consistent with the description, nothing to say I am delighted :)
Many thanks for the decoration, the delivery is fast, the quality is good, many thanks
Long shipping. 45 days to yekaterinburg. Arrived straight on the day of the celebration, worried that the parcel will not have time for the holiday. Very beautiful!
He sent fast. Less than 15 days. They don't smell. I'll put up a review when i use them
Delivery is fast, but the goods have not been tracked. Came damaged, opened the dispute money returned more than half. The product itself really liked, topper is very bright, beautiful, but it is not possible to use it because of the broken leg. I bet 4 stars because of the return of funds
All as described. Delivery fast, I will buy again! I recommend the store
It came fast, less than 1 month . I did not open it, but hope that all ballons will be good . I recomend this store
Ordered on august 17, it came on september 5, each ball in a separate package, asked in a set of 6 balls to replace one animal the store heard and replaced, odorless, everything is perfect
correspond a l annonce
I chose paid delivery, but because. I ordered several goods from this store, it was free of charge. As a result, delivered in a week!!! Everything is fine! Leaves are just a bomb! How alive! We decorated the photo zone, but you can use more!!!
All positions correspond to the description. Everything came as a whole and on time. Thank You
My nephew was very happy to receive everything, everything came very well wrapped and fast, i'll upload update when the birthday is done.
Very fast shipping, things super
A good set, now guests on our children's dr will find something to do)
Very well packaged protect by polystyrene received quickly
products didnt arrive but store will send me products again.
Arrived very quickly. Good product, as in the picture.
I arrive before the date, happy with the purchase
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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